Privacy Policy

Privacy & Cookie

We recognize that privacy and security is a major concern. We have therefore set out below the guidelines we use for protecting your personal information. Please read privacy policy and cookie policy below carefully and check it periodically since it may change from time to time.

Privacy Policy

This Privacy Policy tells you:
What information we collect
How we use that information
How we may share that information
How we protect your information
Your choices regarding your personal information
How to unsubscribe

Privacy commitment

Committed to safeguarding your privacy when you visit our websites. We will only collect, store and use your personal information for specific purposes. We use your personal information to support and enhance our relationship with you. We only share your personal information in accordance with the International Data Protection and Privacy Law and other applicable laws. You may contact us at any time with any privacy questions or concerns and to see the personal information you have given us and request correction.

Consent

Your use of the our website and any disclosure of personal information via the website signify your consent to us collecting and using personal information about you in accordance with this Privacy Policy.

Information about you

We receive and may store any information you enter on our websites. For example, we collect information from you when you place an order, create an account, call us with a question, create a Wish List, write a review, or use any of our services.
The information we collect from you includes things like:

Your name
Your mailing address
Your e-mail address
Your phone number
Your credit card number and other payment information
Demographic and lifestyle information, such as age, personal interests and product preferences

It may also include information you give us about other people, such as the name and address of a gift recipient, or the name and contact info via refer-to-friend system.
We'll also ask you questions at registration, and from time to time by email, that will give us information that will be used to improve your experience of shopping at our website. You do not have to answer these questions, but if you do we can communicate with you in a more relevant way.
If you would like to revise the information you have provided to us, or feel that what we currently have on record is incorrect, you may update the information by contacting us.

How we use your personal information

All the information we collect via our website or through correspondence with you is used to operate and improve the service we offer you and to personalize our service. We are committed to using your personal information only for:

    Use your information to manage your orders.
    Planning and managing our business activities, including analysis of customers' shopping habits, product and style preferences.
    Technical administration of our website.
    Research
    viding you with information about the services we offer.
    Letting you know about offers and news from our website.
    We may make your name and email address available to companies in order to advertise and market our services to you through other platforms on the internet (e.g. Facebook).
    To verify details of your payment method or credit card account.

During your registration process you are given the opportunity to select some of the ways in which we may use your details.

How we share your information

These are the circumstances in which we may share some of your data with others:

To outside research companies whom we may ask to contact you directly for your opinions on our service, and our partners' products and services (in which case we provide them with only the information they need to perform their function).
If we are requested by the police or a regulatory or government authority investigating illegal activities to provide information concerning your activities whilst using the network we shall do so.
If a customer recommends you as part of our 'refer-a-friend' scheme, we shall notify them that you are already a shopper with hloveh. We will not share any of your purchase or other details with that customer.

In the unlikely event that our business assets are ever sold to or purchased by another company (our data records are part of our business). You will receive notice of any such event and we will use our reasonable endeavors to ensure that the new combined entity will follow the practices disclosed in this Privacy Policy.

How we protect information

You acknowledge that the Internet is not a 100% secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.
We take every precaution to protect your information. To this end all personal information stored by us is kept on a server in a secure environment. Only employees, our partners and any sub-contractors (such as Paypal) who need the information to perform a specific job are granted access to personally identifiable information.

How you can help us protect your information

Please keep in mind that whenever you voluntarily disclose personal information online in non-protected environments - for example on message boards, through email, or in chat areas - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Also remember to close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet café. We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
If you have questions about your personal data or our privacy policy, please contact us by submitting a ticket.

Your choices regarding the Information We Collect

You may choose to:

    Stop receiving marketing or promotional e-mails, direct mail or other communications from us
    Update and correct your personal information
    Cancel your account or request that we no longer use your information to provide you services
    Request removal of your personal information from our blog or community forum

How to unsubscribe

If you no longer wish to receive any further email messages, post or other communications from us, then please send email with your request and current contact information to our website E-Mail.

Changes to privacy policy

We reserve the right to change our privacy policy, whilst of course keeping it within all relevant legislation and guidelines. We will do all we can to ensure that these pages show the most up to date information at all times, and may notify you of such changes by uploading the revised privacy policy on the hloveh.com website.

Cookie Policy

By visiting this website with your browser settings adjusted to allow cookies, you are consenting to hloveh.com using cookies for the purposes to provide you with a fully functional shopping experience.

What is a cookie?

A cookie is a small text file which is downloaded and stored on your computer or mobile device by websites that you visit.
Your browser accesses the cookie file only when you visit the website that generated it. This helps to ease your navigation by automatically logging you in and remembering things like your preferences and what’s in your shopping basket. Cookies allow sites like hloveh.com to deliver you a personalized shopping experience.
The information stored within any given cookie can only be accessed by the website that created it and cookies are limited to communicating only the information that you have disclosed to the site.

Types of cookie:

Session (or Transient) Cookies
Session cookies are stored in your computer's memory for the length of your browsing session. They become inaccessible after the session has been inactive for a time and are automatically deleted from your computer when the browser is closed. They allow you to move from page to page without having to log-in repeatedly. Persistent (or Permanent) Cookies

Persistent Cookies

Persistent cookies are stored in your computer memory and are not deleted when the browser is closed. They are used to keep your preferences for the website, so they will be remembered for next time you visit the website. They are also used to collect information about the numbers of visitors, the average time spent on a particular page and analyse shopping behaviour on the website. This information is used to find out how well the website works and where it can be improved.
Flash Cookies (or Locally Shared Objects)
You probably have Adobe Flash installed on your computer. Websites that contain Flash can also store small files on your computer that are used in the same way as cookies.
Flash cookies can also back up the data that is stored in other cookies. When you delete cookies, your Flash cookies are not affected. So a website may still recognise you if it backed up the deleted cookie information on a Flash cookie.
Sharing with social networks
If you use the buttons that allow you to share products and content with your friends via social networks like Twitter and Facebook, these companies may set a cookie on your computer memory.

Managing cookies:

If cookies aren't enabled on your computer, it will mean that your shopping experience on our website will be limited to browsing and researching; you won't be able to add products to your basket or buy them. To enable and manage cookies, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.

Our cookie policy:
Please note: to make full use of our website and to benefit from certain personalized features, your computer, tablet or mobile phone will need to be set up to accept cookies. our website (like many other shopping websites) will not work when cookies are blocked.

our website uses cookies to provide you with the best user experience possible, without them we wouldn’t be able to do things such as remember your preferences or enable you to store products in your basket. The cookies we use don’t store sensitive information such as your name, address or payment details and they can't harm your computer.
The data we collect through these cookies is solely for the purpose of enhancing our website and your browsing experience – it is never used to identify you and we would never share or sell on this data.

If you have questions or complaints regarding our privacy policy or practices, please contact us by support (at) our website. We’ll do our best to answer them.
Large quantity, please contact E-mail: [email protected]

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